Refund Policy
For refund-related queries or assistance, please contact:
Effective Date:
12 May 2026
rEVISION
02.05
Location
Mumbai
Sanjeevani Charitable Trust
Thank you for supporting Sanjeevani Charitable Trust. Your contributions help us spread awareness about organ donation, eye donation, body donation, blood donation, and other humanitarian initiatives.
This Refund Policy outlines the terms related to donations and payments made through our website or other payment channels.
Donations
All donations made to Sanjeevani Charitable Trust are considered voluntary contributions towards charitable and awareness activities.
As donations are utilized for social initiatives, campaigns, educational programs, and operational support, donations are generally non-refundable.
Refund Eligibility
Refund requests may only be considered under the following circumstances:
Duplicate donation/payment made accidentally
Incorrect amount entered due to technical error
Unauthorized transaction reported by donor
Payment processed multiple times for the same donation
Refund requests must be submitted within 7 days of the transaction date.
Refund Request Process
To request a refund, please contact us with the following details:
Full Name
Registered Mobile Number
Email Address
Transaction ID / Payment Reference
Date of Donation
Reason for Refund Request
Email us at info@sanjeevnichartiable.org
Refund Processing Time
Once the request is reviewed and approved, the refund will be processed within 7–14 working days to the original payment method.
Processing time may vary depending on banks, payment gateways, or financial institutions.
Non-Refundable Situations
Refunds may not be applicable in the following cases:
Change of mind after successful donation
Delay caused by banking/payment gateway systems
Donations made for completed campaigns or activities
Incomplete refund request information
Users may opt out of communications at any time.
Payment Security
All online payments are processed through secure and trusted payment gateways. We do not store sensitive card or banking details on our servers.
Technical Issues
If you experience payment failure or technical errors during donation, please contact us before attempting multiple transactions.
Changes to Refund Policy
Sanjeevani Charitable Trust reserves the right to update or modify this Refund Policy at any time without prior notice.
Updated policies will be reflected on this page with the revised effective date.
Thank You
Your support and trust help us continue our mission of spreading awareness, saving lives, and building a more compassionate society.
