Refund Policy

For refund-related queries or assistance, please contact:

Effective Date:

12 May 2026

rEVISION

02.05

Location

Mumbai

Sanjeevani Charitable Trust

Thank you for supporting Sanjeevani Charitable Trust. Your contributions help us spread awareness about organ donation, eye donation, body donation, blood donation, and other humanitarian initiatives.

This Refund Policy outlines the terms related to donations and payments made through our website or other payment channels.

Donations

All donations made to Sanjeevani Charitable Trust are considered voluntary contributions towards charitable and awareness activities.

As donations are utilized for social initiatives, campaigns, educational programs, and operational support, donations are generally non-refundable.

Refund Eligibility

Refund requests may only be considered under the following circumstances:

Duplicate donation/payment made accidentally

Incorrect amount entered due to technical error

Unauthorized transaction reported by donor

Payment processed multiple times for the same donation

Refund requests must be submitted within 7 days of the transaction date.

Refund Request Process

To request a refund, please contact us with the following details:

Full Name

Registered Mobile Number

Email Address

Transaction ID / Payment Reference

Date of Donation

Reason for Refund Request

Email us at info@sanjeevnichartiable.org

Refund Processing Time

Once the request is reviewed and approved, the refund will be processed within 7–14 working days to the original payment method.

Processing time may vary depending on banks, payment gateways, or financial institutions.

Non-Refundable Situations

Refunds may not be applicable in the following cases:

Change of mind after successful donation

Delay caused by banking/payment gateway systems

Donations made for completed campaigns or activities

Incomplete refund request information

Users may opt out of communications at any time.

Payment Security

All online payments are processed through secure and trusted payment gateways. We do not store sensitive card or banking details on our servers.

Technical Issues

If you experience payment failure or technical errors during donation, please contact us before attempting multiple transactions.

Changes to Refund Policy

Sanjeevani Charitable Trust reserves the right to update or modify this Refund Policy at any time without prior notice.

Updated policies will be reflected on this page with the revised effective date.

Thank You

Your support and trust help us continue our mission of spreading awareness, saving lives, and building a more compassionate society.